Following the initial call, we will ascertain key information such as:-
- Client Location
- Dust or fume extract?
- Is there an existing system that needs updating or is a new system required
- What substances are handled
- What timescales they are looking for Inteliair to work to
We try and arrange for a site visit on all enquiries and one of 4 potential engineers will go to site to do a full recce and evaluation to gain a clear understanding of requirements. We will also provide insight into our design ethos, ways of working and ultimately what added value we bring to the project.
Once the site visit has taken place we will submit our full proposals and quote via a PDF document. We are always transparent in the way we work so a sub proposal and quote will also be attached to the main quote if required.
Each of our Inteliair™ projects has its own project manager assigned and this PM usually arranges a pre install site visit which will involve PM and the installation manager. This visit is all about managing expectations and going through the project processes from the start to the actual implementation and completion.
Upon completion of the project, the new system will be fully commissioned by a BOHS P601/P602 qualified engineer and a full system handover will take place.